Lots of excuses, lots of blaming, and even the suggestion from on Customer Service Rep that we "consider going to the Brick" to get the Fridge and Deepfreeze! You will need to purchase a male plug and install very easy task to complete. Refrigerator. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. Purchased July 5th 1st installation appointment July 13th. 1-15 of 37 First page loaded, no previous page available Write a Review . Price match plus: If Home Depots sells LG or any other other products, they need to Assure and Reassure Customers that they back up the products they sell and not give us a run around and excuses to protect LG. They also have chosen their own delivery dates without my approval on days when I will not be available. This bed is no longer available and I could choose another one. Last edited by FreeChickenDinner October 8, 2018 at 06:18 AM. I have never experienced such despicable, shady behavior from any company I've purchased from. We were their last stop, and they OBVIOUSLY wanted to go home EARLY!!! Their loss? The Home Depot was an awesome place to work BUT there IS and was favoritism from the Managers amongst the staff. We use Home Depot a lot so this review is for their large appliance department. if paid in full within 12 months. Home Depot Repair Service Fridge . While you could get your appliance installed by any licensed contractor of your choosing, Best Buy does offer delivery and installation services. I was considering hiring HD for several large renovations we are going to have done, but won't consider it now. Reviews by rating (past 12 months) Great. Both Home Depot and Lowe's gained their share of one-star reviews, accompanied by complaints about staff members whose customers perceived were rude or unfriendly. Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. The company sells tools and construction products in addition to providing a variety of home services, including the installation and repair of home appliances. Many or all of the companies featured here provide compensation to us. 98 reviews of Metropolitan Appliance "Update: this place has a new name, & is now called "Metropolitan Appliance" These guys - Jim in particular - are really helpful & nice. Probably 40 to 50K. Unsubscribe easily. To that end, you should know that many advertisers pay us a referral fee if you purchase products after clicking links or calling phone numbers on our website. THE HOME DEPOT® currently stands as one of the strongest competitors in the appliance repair industry. Average. All prices are form the Southern California Market and current as of 10-04-2017 Retailer H.D. Appliance Depot. I have spent more than an hour being bounced around and given different number to call, but at this point this remains unresolved. What's worse is that they documented in their notes that THE CLIENT RESCHEDULED and used that as the reason for not delivering. DO NOT EVER order appliances from Home Depot unless you can walk out the door with them. Original review: Dec. 14, 2020. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We ordered on July 7th and were told the items would be available on Aug 30. After no contact from THD for over a month, I called to find out when the windows would be delivered. You can find contact details for Home Depot above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Home Depot has a consumer rating of 3.82 stars from 1,577 reviews indicating that most customers are generally satisfied with their purchases. if it doesn't work the money back and no replacement. How well a company responds to Service Requests and Reviews. We took advantage of the sales on July 4th and ordered 3 LG brand kitchen appliances online, after looking at the models at the local store. I live in Nevada and contracted with The Home Depot (THD) home services to replace all our windows & sliding patio door with LoE 366 glass coated with sound & security laminate. Lowe's Installation Services Consumer Reviews . It was not there for even 30 seconds before it drove away! Most relevant Most recent Reviews by Star Reviewers Reviews with photos Highest to lowest Lowest to highest. On the other hand, customer feedback is considerably low by comparison, owing to a sizable number of negative reviews and a bad 1.9 Trustpilot score. This is the last of a long line of problems, and I mean the last. The company's reputation online is excellent, being BBB accredited while holding an A rating with the bureau. The following companies are our partners in Appliance Repair: Modernize, and Repower. To make this comment as helpful as possible for our community, please provide at least 2 sentences. If you plan on spending over $1500 at Home Depot, go to the contractor desk and ask for a discount. Home Depot not only matches their competitors prices, they also offer an extra 10 percent off if they match the price of a competitor. Extended warranty available: Visit this website ... We have had no frig for 2 months and were eagerly awaiting this install…HUGE disappointment Home Depot. She tried to make me reschedule, but I told her I was sick and tired of this and that I was going to let my Home Depot know about what they were doing. Very apparent that Home Depot just wants to sell LG Products and not take care of their customers. They say we need a bigger stronger one. 1-888-242-0777. Allan in Edmonton 0 reviews Edmonton, AB Joined 2020/12/22. Home Depot also operates various stores across the country, making it convenient for customers to pick and choose products. Nicole never called back, not even on Tuesday the 5th. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Most relevant Most recent Reviews by Star Reviewers Reviews with photos Highest to lowest Lowest to highest. It took me a few visits to store before I bought anything, & was treated well every time. Free delivery: I bought a fridge on line during pandemic. I was purchasing a new appliance for my home online but I'm currently located 2 hours away. The order was filled in three weeks expected in this covid time. THE HOME DEPOT® can provide maintenance services for HVAC systems and a few other select appliances. THE HOME DEPOT® can fix a wide range of appliances and is able to replace those it cannot repair. Home Depot was more interested in getting their Credit on Our Defective Unit and when we asked about our replacement unit when they requested label for defective unit, was told have to wait until 1/25/21 and Home Depot did not follow up, as Promised. I had a bad experience Home depot at home services with the installation of our windows. Bought an LG washer in July. I bought a Bosch dishwasher in Jan 2020 and needed service as the installer did not install the water drain correctly. A Home Depot Installer can install a built-in gas stove in any reasonable location, including where your electric stove used to go, as long as a gas line connection has been installed there prior to your appliance installation appointment We called and reported the problem the same day, and were told it would take 6+ weeks until new washer was delivered from LG warranty services. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Home Depot Customer Service. Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. 0. THE HOME DEPOT® can repair and install any brand of appliance. I have a security cam, and it shows NO ONE CAME TO OUR DOOR! Such awesome and above and beyond service from him. After 2 attempted installations of a Bosch 100 Dish Washer, it remains uninstalled and unresolved. Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. I have since found out that Home Depot doesn't actually *sell* appliances, so much as deliver them and then foist the entire support plan onto the manufacturer - in other words, if you buy a washer dryer from LG and it turns up defective or damaged, then you're talking to LG and *not* Home Depot. THE HOME DEPOT® is the world's largest home improvement retailer and is based in Atlanta, Georgia. What kind of place does business like this ,!!! Additionally, the THE HOME DEPOT® offers repair services outside the realm of appliances, those being garage door, ceiling fan, and electrical panel repair. Purchased new Samsung Washer and Dryer on 2/28/2020 and an additional 3 year warranty that I was told was available as of day one of purchase.
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