Anthony X. Uliano, Founder / CTO of AMC Technology. InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMS, with an enterprise-proven solution. Contact centers use InGenius to increase productivity and enhance the customer experience. Although this wasn’t the only big news in the industry this month, like the Avaya and RingCentral relationship, it’s important, nonetheless. However, while Upland may elect to update these forward-looking statements at some point in the future, Upland specifically disclaims any obligation to do so. Link/Page Citation INTERNET BUSINESS NEWS-(C)1995-2019 M2 COMMUNICATIONS Upland Software, Inc. (Nasdaq: UPLD), a provider of cloud-based enterprise work management software, has acquired InGenius, a Computer Telephony Integration (CTI) solution for enterprise contact centers, the company said. Upland Software, Inc. (Nasdaq: UPLD) has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. All rights reserved. For a reconciliation of non-GAAP financial measures to the most directly comparable GAAP financial measures, please see Upland’s earnings press releases filed on Forms 8-K with the SEC and on the Investor Relations section of Upland’s website at investor.uplandsoftware.com. Transaction Name We believe non-GAAP financial measures are useful to investors both because they allow for greater transparency with respect to key metrics used by management in its financial and operational decision-making, and they are used by our institutional investors and the analyst community to help them analyze the health of our business. InGenius Software […] Why Upland InGenius? Continuing its growth strategy, Austin's Upland Software said Tuesday that it has agreed to acquire InGenius, a Canada-based maker of communications software. Upland InGenius, Ottawa, Ontario. InGenius' CTI platform AGC Partners is pleased to announce that its client, InGenius Software, Inc., a market leading Enterprise-class CTI platform, has been acquired by Upland Software, Inc., a leader in cloud-based enterprise work management software. To view more details about this announcement, please refer to the PRESS RELEASE. InGenius Software General Information Description Provider of computer telephone integration services based in Ottawa, Ontario. Upland Software, Inc., a leader in cloud-based enterprise work management software, acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. Common Stock Quote. With Upland’s Contact Center Productivity solution suite, customers can solve critical pain points by implementing integrated agent productivity solutions including the InGenius CTI platform that provides a single pane of glass for all voice and CRM related data, RightAnswers for enterprise knowledge management, and Rant & Rave for frontline engagement capabilities and real-time sentiment analysis. CONTACTS synopsis: Upland Software, Inc., a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. Additional information will also be set forth in Upland’s future quarterly reports on Forms 10-Q, annual reports on Form 10-K, and other filings that Upland makes with the SEC. The Company’s most targeted sectors include internet software and services (69%) and software (32%) . Earlier this month InGenius Software announced they were being acquired by Upland Software. Accordingly, you should not place undue reliance on these forward-looking statements. To learn more, visit uplandsoftware.com. The transaction will be immediately accretive to Upland’s Adjusted EBITDA per share. AGC Partners is pleased to announce that its client, InGenius Software, Inc., a market leading Enterprise-class CTI platform, has been acquired by Upland Software, Inc., a leader in cloud-based enterprise work management software. Upland InGenius Computer Software Ottawa, Ontario 1,391 followers Expertly integrates existing business telephone systems into leading CRMs for an enhanced customer experience. The acquisition adds approximately $9 million in annualized revenues and will be immediately accretive to Upland’s Adjusted EBITDA per share. “That momentum has continued, with two additional accretive acquisitions since the beginning of Q3 and continued strong performance,” he added. To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use non-GAAP financial measures including Adjusted EBITDA. Enterprise Proven Choose a solution with the stability and scalability used by Fortune 500 companies. Providing computer telephony integration (CTI) solutions to businesses worldwide for over 20 years. These forward-looking statements should not be relied upon as representing the views of Upland as of any date subsequent to the date of this press release. More... - , , Cloud Systems Administrator. The company blends existing telephone systems into CRMs, enabling its customers with maximum configuration flexibility and security. We believe that both management and investors benefit from referring to non-GAAP financial measures in assessing our performance and when planning, forecasting, and analyzing future periods. Upland InGenius, Ottawa, Ontario. This headline-only article is meant to show you why a stock is moving, the most difficult aspect of stock trading. Dividend and Capital Information. The forward-looking statements herein represent Upland’s views as of the date of this press release and these views could change. Upland Software Acquires Altify, Raises Guidance Accretive acquisition of customer revenue optimization solution adds $24 million in annualized revenues and core platform for Upland’s Sales Optimization solution suite AUSTIN - October 7, 2019 /Business Wire/ - Upland Software, Inc. 2019-10-01: EX-99.1: Press Release issued by Upland Software, Inc., dated as of October 1, 2019. With the addition of InGenius’ CTI platform, Upland can now offer the first Contact Center Productivity solution suite that provides a single pane of glass for all voice and CRM data, along with enterprise knowledge management and customer sentiment analysis solutions to drive improved contact center efficiency and customer experience. 1-833-UPLAND-1 This includes enterprise knowledge … Upland today also announced that it has raised its full year 2019 guidance to reflect the InGenius acquisition, raising revenue, recurring revenue, and Adjusted EBITDA guidance ranges. All of Upland’s solutions are backed by a 100% customer success commitment and the UplandOne platform, which puts customers at the center of everything we do. InGenius Software said Tuesday it has been acquired by Texas-based Upland Software. Upland Software acquires InGenius. Ltd. Upland, PA. Join Mergr and gain access to Upland Software’s M&A summary, the M&A summaries of companies just like it, as well as recent M&A activity in the internet software and services sector. Now, Upland can offer the first knowledge-driven multi-channel solution suite that integrates contact centre and CRM platforms for a real-time customer experience. Upland InGenius is a computer telephony integration (CTI) innovator that empowers contact centers to increase productivity. M.O.P.S. “Moreover, this transaction is immediately accretive to Adjusted EBITDA per share and takes Upland to a $237 million annualized revenue run rate and an $89 million annualized Adjusted EBITDA run rate,” he added. News about Realtek( Company code:2379) Acquisition of InGenius establishes first Contact Center Productivity solution suite with native CRM agent communications, knowledge management, and customer sentiment analysis. See what you can do with Upland. The InGenius Software was recently acquired by Texas-based company Upland Software for a total of $29.4-million. Upland Software Announces First Acquisition in Europe, Raises Guidance Accretive acquisition adds $15.0 million in annualized recurring revenues … Upland Software Announces Acquisition, Raises Guidance AUSTIN, Texas--(BUSINESS WIRE)--Upland acquires InGenius & creates Contact Center Productivity solution suite with native CRM agent communications, KM, & customer sentiment analysis. “Acquiring InGenius allows Upland to deliver an end-to-end Contact Center Productivity solution suite that connects and automates many of the touchpoints that are critical to agent efficiency,” said Jack McDonald, chairman and CEO of Upland Software. InGenius gives you the tools to increase agent productivity while providing a world-class customer experience, InGenius combines leading telephony systems with CRM platforms, providing an enhanced customer experience for sales, service, IT & HR teams, Genesys ServiceNow, Salesforce and Microsoft CRM Integrations, Computer telephony integration brings phones and CRMs together for increased agent productivity. Upland InGenius is a computer telephony integration (CTI) innovator that empowers contact centers to increase productivity. InGenius Connector Enterprise equips contact centers with software tools to increase agent productivity and call capacity while providing a better overall customer experience. Upland Software has acquired in 9 different US states, and 3 countries. InGenius is a provider of innovative Computer Telephony Integration solutions for contact centres. “Contact center leaders are looking for more comprehensive solutions to increase agent productivity with robust CRM integration,” said Mounir Hilal, Upland’s chief customer officer and executive vice president of Project and IT Management Solutions. InGenius' CTI platform The InGenius Software was recently acquired by Texas-based company Upland Software for a total of $29.4-million. To learn more, contact us at [email protected]. With the addition of InGenius’ CTI platform, Upland can now offer the first InGenius helps customers improve agent productivity and increase customer satisfaction. Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors, including: our financial performance and our ability to achieve, sustain or increase profitability or predict financial results; our ability to attract and retain customers; our ability to deliver high-quality customer service; lack of demand growth for enterprise work management applications; our ability to effectively manage our growth; our ability to consummate and integrate acquisitions and mergers; our ability to maintain our senior management and key personnel; our ability to maintain and expand our direct sales organization; the performance of our resellers; our ability to adapt to changing market conditions and competition; our ability to successfully enter new markets and manage our international expansion; fluctuations in currency exchange rates; the operation and reliability of our third-party data centers and other service providers; and factors that could affect our business and financial results identified in Upland’s filings with the Securities and Exchange Commission (the “SEC”), including Upland’s most recent annual report on Form 10-K filed with the SEC. The increase in 2019 revenue guidance below is net of a reduction for a deferred revenue discount as a result of GAAP purchase accounting and all guidance adjustments are prorated for an effective closing date of October 1, 2019. Analyze, design and implement software solutions for InGenius CTI integrations. 87 likes. Flexible Decide how you want computer telephony integration to work for your contact center, sales team, helpdesk, or service desk. To discuss Upland’s acquisition of InGenius with an Upland executive, please submit a request for more information. This release contains forward-looking statements, which are subject to substantial risks, uncertainties and assumptions. Forward-looking statements include any statement that does not directly relate to any historical or current fact and often include words such as “target,” “believe,” “expect,” “anticipate,” “intend,” “plan,” “estimate,” “seek,” “will,” “may” or similar expressions. Upland InGenius, Ottawa, Ontario. “Upland’s new Contact Center Productivity solution suite allows us to provide a unique offering of integrated solutions to maximize agent performance and improve customer experience.”. Streamline and standardize your agents’ call logging to improve customer service and produce detailed call reports. Upland +7% on InGenius acquisition, guidance update Oct. 1, 2019 10:21 AM ET | About: Upland Software, Inc. (UPLD) | By: Brandy Betz, SA News Editor Upland Software (NASDAQ:UPLD) is … Our management believes that non-GAAP financial measures provide meaningful supplemental information regarding our performance and liquidity by excluding certain expenses and expenditures that may not be indicative of our recurring core business operating results, such as our revenues excluding the impact for foreign currency fluctuations or our operating performance excluding not only non-cash charges, but also discrete cash charges that are infrequent in nature. We use non-GAAP financial measures for financial and operational decision-making and as a means to evaluate period-to-period comparisons. Annualized revenues exclude the impact of deferred revenue discount associated with GAAP purchase accounting. This is Upland Software’s 6th transaction in the Software sector. Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. The acquisition will help Upland offer a more personalized experience to customers. Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. Upland Software, Inc. (Nasdaq: UPLD) has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. Upland Software, Inc., a leader in cloud-based enterprise work management software, acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. Book a meeting with our team. In March 2018, Upland Software acquired InterFAX Communications Ltd., a provider of secure, cloud-based messaging solutions including enterprise cloud fax and secure document distribution. Upland InGenius Computer Software Ottawa, Ontario 1,391 followers About us Upland InGenius is a computer telephony integration (CTI) innovator that … In October, Upland acquired San Jose-based software platform Altify for $84 million and Canada-based InGenius -- which makes computer telephony integration solutions -- for $26.4 million. Upland defines Adjusted EBITDA as net income (loss), calculated in accordance with GAAP, plus net income (loss) from discontinued operations, depreciation and amortization expense, interest expense, net, other expense (income), net, provision for income taxes, stock-based compensation expense, acquisition-related expenses, non-recurring litigation costs, and purchase accounting adjustments for deferred revenue. © 2021 Upland Software, Inc. All Rights Reserved. In October 2019, InGenius was acquired by Upland Software, and today, Dale is General Manager of Upland InGenius. With the addition of InGenius’ CTI platform, Upland can now offer the first Contact Center Productivity solution suite that provides a single pane of glass for… InGenius primarily serves customers in the Finance, Insurance, Healthcare, Business & Professional Services, Technology, Advertising, Entertainment industries, allowing them to increase agent productivity while providing a better overall customer experience. AMC is… Upland provides seven enterprise cloud solution suites that enable more than one million users at over 9,000 accounts to win and engage customers, automate business operations, manage projects and IT costs, and share knowledge throughout the enterprise. 86 likes. According to the CEO and Chairman of Upland Software, Jack McDonald, with InGenius, Upland can extend its leadership in the Customer Experience Management environment. On October 1, 2019, Upland Software, Inc. acquired software company InGenius Software, Inc. for 26M USD Acquisition Highlights. Upland Software Market Opportunities, M&A and Geo Expansions In July 2020, Upland Software acquired Localytics, a provider of mobile app personalization and analytics solutions. Adjusted EBITDA is expected to be between $78.8 million and $80.8 million, for an Adjusted EBITDA margin of roughly 37% at the midpoint, representing growth of 50% at the mid-point over the year ended December 31, 2018. synopsis: Citrix announced that it has completed the acquisition of Podio, an innovative, privately held company that offers a collaborative work platform which supports people an With the addition of InGenius’ CTI platform, Upland can now offer the first Contact Center Productivity solution suite that provides a single pane of glass for… Upland Software, a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centres. InGenius Software said Tuesday it has been acquired by Texas-based Upland Software. The acquisition will help Upland offer a more personalized experience to customers. Contact for stock transfer and register. Upland is committed to providing valuable cloud-based enterprise work management solutions and now offers eight solution suites to enable users to win and engage customers, automate business operations, manage projects and IT costs, improve contact center productivity and share knowledge throughout the enterprise. The … Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for enterprise contact centers. ©2021 Upland Software, Inc. Non-GAAP financial measures also facilitate management’s internal comparisons to our historical performance and liquidity as well as comparisons to our competitors’ operating results. AUSTIN, Texas--(BUSINESS WIRE)--Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based enterprise work management software, has acquired InGenius, a leading Computer Telephony Integration (CTI) solution for InGenius Software InGenius® is a computer telephony integration (CTI) innovator that connects existing telephone systems into leading CRMs. Perform problem solving, debugging, documentation and technical support of Upland InGenius CTI software products. Shareholder's meeting. Rant & Rave's voice of customer (VoC) and voice of employee (VoE) applications enable users to capture, analyze, and act on real-time customer and employee… In October 2018, Upland Software acquired Rant & Rave, a provider of cloud-based customer engagement solutions. The acquisition of InGenius will have an impact on the niche industry of CRM and contact center integration. 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