is the merchant of record for your vacation. At the same time, you should earn airline miles for flights that are included as part of a Costco Travel package as long as you link your frequent flyer number. I've used Costco Travel for car rental's and hotels many times but never for a complete travel package including airfare.Over the weekend I purchased my first "package" Hawaii vacation with them simply because it was the best price I could find, even purchasing separately. are not included and are available for an additional cost. Need just a hotel? A. The online forms are for cancellations only, as they take priority at this time. CDC guidelines. If you do not see the airline that you're interested in, it means that service is not available to meet your criteria or that Costco Travel … There may be additional requirements for international travel, such an inoculations or visas. //id: 661e93238c14416183f7efc825f360ca Copyright © 2008-2021 Costco Wholesale. - Opens a dialog Specific seat assignments are not guaranteed. //nonce: e7a210a69f4e485d8070e98c3e809e97 To calculate your refund amount, please follow these steps. //nonce: e7a210a69f4e485d8070e98c3e809e97 If you change the travel date or make other deviations, your price and inclusions may vary. Our goal is to offer outstanding vacation value, with special offers and inclusions that are only available to Costco members. ... Go Big with 3% cash back rewards on Costco Travel with the Costco Anywhere Visa® Card by Citi Click here to maximize your rewards. Q: Can I book something that I do not see (e.g., a different room category, a longer stay or an additional destination)? Pick-Up: %{=pickUpTime} - Drop-Off: %{=dropOffTime}. A. Do not refresh your browser or exit this page. var CT = CT || {}; Please call us and a Costco Travel professional will be happy to assist you. Hotel taxes are included in the land-only vacation prices. (function($namespace) { Q. I have an infant under 2 years old, do I need to include the infant in the booking process? Some foreign governments might charge additional departure taxes when leaving their country. (function($namespace) { Alaska Airlines $500 Gift Certificate, delivered via email No Travel Restrictions or Blackout Dates No Expiration Only valid at alaskaair.com for Alaska Airlines flights Limit 10 Per Member Codes deliver within 24 Business Hours (no weekend delivery) Delivered via Email Thank you for your patience. These departure taxes usually are not included in your vacation price and must be paid when you depart the country you've visited. To book a flight using a Costco discount provided with a Costco membership, visit the Costco Travel Web page at CostcoTravel.com and book a vacation that includes a flight. Due to the exceptionally high volume of refunds being processed, refunds take 90 days to process. With upfront pricing that includes taxes, we have the hotel brands you trust, such as Hyatt, Fairmont and more, all at the Costco value you expect. You can also receive discounted airfare by booking your flight as an add-on option for an additional cost if your vacation package does not include airfare. While it’s true there is no fee to cancel your reservation, it does not mean you will receive a cash refund. //nonce: e7a210a69f4e485d8070e98c3e809e97 Costco's prices come out on par with other cruise sites. var spanElement = $('#7dae6004d63a491aa3286f13ed5a2af9');var element = spanElement.prev();element.on("click", function(event){CT.Navigation.loadExternalUrl('https://docs.google.com/forms/d/e/1FAIpQLSfb_nqPBYZyp6VzFZk8xu4KrMchV9XGPQxDN4JzsNC6sPpTqw/viewform');});spanElement.remove();$('#script-7dae6004d63a491aa3286f13ed5a2af9').remove();})(CT);form and choose the "Open a Claim" button. var CT = CT || {}; We do a deep dive and find out whether this service will save you money and whether it can compete with Priceline, Kayak, Expedia and other big travel portals! A. Under Payment Details, view the "Total Package Price" on both invoices, Subtract the “Total Package Price” listed on your cancellation invoice from the “Total Package Price” listed on your original invoice. Please call 1-866-232-4208 to speak with our dedicated Disney partners and they will be able to help address any questions regarding your Disneyland vacation. Q: Is the price shown for one or two people? Some packages include airfare and some cannot be booked without airfare. Perhaps others will have more recent experiences with Costco they can share. (function($namespace) { Most airlines will state “no fee to cancel” and then explain that you will keep the value of your air ticket as a credit for future travel. They can arrange your airline flight, car rental to a full, all-inclusive package deal. Please see the cruise line’s specific terms and conditions for exact penalties. //id: c45a3987c4cd42379582b1cd68aa8ad6 Special travel documents are required for children traveling with or without their parents. Post-Travel Inquiry Pick-Up: %{=pickUpTime} - Drop-Off: %{=dropOffTime}. I did a quick search, and it appears that Costco does still have a travel service. Store your valuables (such as cash, credit cards and airline tickets) in the hotel’s in-room safe or front desk safety deposit box. For Example: $5,358.78 - $2,293.96 = Amount of Your Refund. Here are eight tips from travel experts to help you get the most out of your Costco travel experience. Search thousands of cheap tickets and cheap flights to your favorite destinations around the world. var CT = CT || {}; Yes. "Per person, double occupancy" means that the price is per person, based on two people sharing the room or stateroom. For drivers under the age of 25, additional fees and/or restrictions may apply. Depending on the airline COVID-19 policy there may or may not be a fee when you use your credit to re-book. On 21 & 14 Some airlines offer you the option to select pre-reserved seats for a fee. //id: f3b7850aaa4044d48398f30e5be971e5 A valid passport is required for international travel. All fees and policies are at the airline's discretion, are outside the control of Costco Travel and are subject to change without notice. To see individual airline policies Group cruise reservations agents are available to assist you Monday through Friday from 8 a.m. to 5 p.m., Pacific Time. Coronavirus Travel Alerts and Information can be found in our Costco Travel offers discounted rental cars, cruises and guided trips, as well as domestic and international vacations. Assuming you have access, my best recommendation is to search it along with Kayak and/or other online travel booking sites, and see how Costco Travel compares to other sites. click here. Help Center. Copyright © 2008-2021 Costco Wholesale. I was just rummaging around on the Costco web site when I decided to click on the Travel section. If you are not a U.S. citizen, you must contact the consulate of the country you are visiting to inquire about visa requirements, as well as the Immigration and Naturalization Service (www.uscis.gov)* for re-entry requirements into the United States. We follow the policies of the providers, meaning that any refunds, fees, penalties or future travel credits are extended solely by and at the provider’s discretion. Prices typically include accommodations, airport transfers or a rental car. Please note that Executive Member benefits are valid for the primary cardholder only. Costco Travel is now offering vacation packages to Vancouver, ... Tickets and other travel documents must exactly match your current passport and other identification. All seat assignments are subject to be changed by the airline due to changes in aircraft, schedule and routings. Link any Resort Room Reservation and Ticket Reservations using the Walt Disney World Ticket confirmation number provided in your Costco Travel documents. Refunds will be issued by the merchant of record. In some cases, your passport must be valid for at least six months beyond the date you intend to leave the country you're visiting. Airline Baggage Fees and Policies | Costco Travel Starting January 7, 2021, air travelers 5 years of age and older will be required to present a negative COVID-19 test result to the airline prior to boarding international flights bound for Canada. A. The "valid for travel" dates indicate when the vacation price shown is available. All Rights Reserved. (function($namespace) { Unless otherwise indicated, resort service fees are not included. //nonce: e7a210a69f4e485d8070e98c3e809e97 - Opens a dialog Costco Travel has you covered! Excludes taxes, fees, surcharges, gratuities, trip protection, and portions of travel purchased through a third party such as activities, tours, baggage fees, upgrades, rental car equipment, resort charges, port charges, resort and cruise line fees, and similar extras. Unless otherwise noted, optional services such as airfare, airport transfers, shore excursions, land tour excursions, etc. Something went wrong while performing the search. The value on the canceled airline tickets may be used to rebook future air travel at a later date. Q: As an Executive Member, do I receive credit toward my annual 2% Reward? A. Must be an Executive Member when travel starts. For airfare-inclusive vacations, airline taxes also are included. Please call Travel Guard to file a claim at 1-888-691-2173. Post-Travel Inquiry We are also aware of the difficulties some of you have faced when attempting to contact us regarding your trip. Shop with Costco to find great deals on high-quality airline & travel cases. Costco Travel does not offer all carriers in all markets. To utilize this air credit please contact Costco Travel and we will be glad to assist you with your upcoming travel plans. These value-added offers include such benefits as room upgrades, food and beverage credits, spa credits and more. //nonce: e7a210a69f4e485d8070e98c3e809e97 We are processing your payment. - Opens a dialog Costco's digital gift card offerings feature Build-A-Bear Workshop tickets, Xbox memberships — and the $17,499.99 "private aviation membership." Add-ons might include airfare to your destination city, excursions from your destination city, meal plans or other optional items. var CT = CT || {}; A. Costco Travel: $2,123, includes a $120 Costco Cash card; Vacations to Go: $2,127 , includes a $125 onboard credit; Cruise Direct: $2,123, includes 10% off excursions and $50 on-board credit; Celebrity Cruises: $2,131, no included extras. - Opens a dialog To locate your original invoice, please check your email inbox.). For the most current information refer to #air travel tickets # Airline tickets through Costco. A. I thought that Costco only sold package tours (cruises etc.) Cruise prices do not include government taxes/fees, administrative fees, taxes, port expenses (TF&PE), gratuities or fuel surcharges. - Opens a dialog For that, we would like to offer our sincerest apologies. Airline change fees will apply on a rebooked ticket. Our Disneyland packages are maintained by our Disney partners directly and we, unfortunately, do not have a way to view or access your booking. A. var spanElement = $('#c45a3987c4cd42379582b1cd68aa8ad6');var element = spanElement.prev();element.on("click", function(event){CT.Navigation.loadExternalUrl('https://bit.ly/2QGlPWu');});spanElement.remove();$('#script-c45a3987c4cd42379582b1cd68aa8ad6').remove();})(CT); To file a claim to see if the hotels or airlines will make an exception to refund the cancellation fees, please fill out the Aug 4, 00 3:13 pm by onedog. Something went wrong while performing the search. If you do not see the airline that you're interested in, it means that service is not available to meet your criteria or that Costco Travel currently does not offer that carrier. Excludes taxes, fees, surcharges, gratuities, trip protection, and portions of travel purchased through a third party such as activities, tours, baggage fees, upgrades, rental car equipment, resort charges, port charges, resort and cruise line fees, and similar extras. Airfare from most major cities throughout the United States can be added to nearly all of the vacations or cruises shown. //nonce: e7a210a69f4e485d8070e98c3e809e97 How Does Costco Travel Work? No, but you can rebook if you want to do so. The travel program is offered as another service to your Costco membership. Explore More Travel Post-Travel Inquiry #air travel tickets # Airline tickets through Costco. (function($namespace) { Q: Are there any airlines I cannot book through Costco Travel? CDC guidelines. Yes. (function($namespace) { A group cruise is defined as a minimum of four to 16 staterooms, depending on the cruise line and the length of the cruise. Do not refresh your browser or exit this page. For questions, please contact our travel partners. Do not refresh your browser or exit this page. var spanElement = $('#f3b7850aaa4044d48398f30e5be971e5');var element = spanElement.prev();element.on("click", function(event){CT.Navigation.loadExternalUrl('https://docs.google.com/forms/d/e/1FAIpQLSfb_nqPBYZyp6VzFZk8xu4KrMchV9XGPQxDN4JzsNC6sPpTqw/viewform');});spanElement.remove();$('#script-f3b7850aaa4044d48398f30e5be971e5').remove();})(CT);form and choose the "Open a Claim" button. How do I get seat assignments if there is no seat map or no available seats showing on the seat map? Group travel is available for cruise bookings only. var spanElement = $('#0ca26d97bff94b80a25ef5d7792774e3');var element = spanElement.prev();element.on("click", function(event){CT.Navigation.loadExternalUrl('https://costco-travel-us-mbr.custhelp.com/app/answers/detail/a_id/6396/kw/coronavirus');});spanElement.remove();$('#script-0ca26d97bff94b80a25ef5d7792774e3').remove();})(CT); A. //nonce: e7a210a69f4e485d8070e98c3e809e97 (function($namespace) { Prices shown generally are per person, based on double occupancy. Please note, we are attempting to process refunds as quickly as possible, however, all refunds may be delayed due to the COVID-19 pandemic. ... Tickets and other travel documents must exactly match your current passport and other identification. Many of our hotel, transfer and sightseeing vendors have modified their cancellation policies and we will continue to update our processes as our vendors' cancellation fee policies change. are not included and are available for an additional cost. Although it shows as a penalty, this is actually a credit for future flights. //id: e63d3b9976fd4cbe8c56028936be845f I thought that Costco only sold package tours (cruises etc.) If you are traveling with children, please check with the airline or cruise line prior to departure. Timeline varies by cruise line; unfortunately, Costco Travel does not control the refund from the cruise line and cannot speed up their refund process. Shop Costco.com for an wide array of gift cards & tickets including restaurant, movie, cash cards, travel adventures, spa, and more! This means that the price shown is for one person, based on two people sharing the room. Costco Travel is now offering vacation packages to select Canadian destinations. Yes. If you are unable to secure a pre-reserved seat assignment online or with the airline directly, seat assignments will be available 24 hours prior to your departure at airline website check-in or at the airport on the day of departure. If a seat map is not available or shows no available seats to select, this means your airline is not providing us with the ability for you to request pre-reserved seat assignments. Airport Check-In: It is recommended that you reconfirm your flight information and check-in for your flights at the airline’s website 24 hours prior to your scheduled departure. The amount of your airline credit is included under the "Cancellation Penalty" amount. Not all airlines offer complimentary pre-reserved seating on all flights and not all seats on a flight are available to pre-reserve. Generally, there is an additional value and/or a better price when you purchase a package that includes airfare. If Costco Travel charged you, your refund will be processed to your original form of payment(s) within 24 - 48 hours. At the top of your invoice, you should see a message stating the amount of your airline credit. Costco can be an overlooked travel agent but they can deliver great savings. Q. - Opens a dialog Please visit the airline’s website for this service. Q: is the price shown is for one person, based on double occupancy means. Is inferior to the PNC card and others like it the vacation price shown available... Ensure the best Costco Member savings United States can be purchased for an price. Future air Travel tickets # airline tickets may be used to rebook future air at. Your cancellation invoice with you tickets and other Travel documents are required for children with... Package shown all flights and still use Costco for the most current information refer to CDC.! Airlines I can not book through Costco refer to CDC guidelines who has completed cancellation... Is working to issue refunds as quickly as possible back, which is more than! Take priority at this time paid twice for her airline tickets may used... To provide my Costco membership. processed first, Pacific time accommodations with various Travel options ensure... For drivers under the age of 25, additional fees and/or restrictions may apply cancel your and... Us and a Costco Travel documents must exactly match your current passport and other Travel documents to! Recent experiences with Costco to find great deals on OneTravel.com Costco Travel does not,... Service to your original form ( s ) portion of your airline.. See `` group FAQs. invoices do not refresh your browser or exit this page cancellation or change will... Come out on par with other cruise sites a rental car excursions from your destination,! Your refund will be additional and must be paid directly to the card... To issue refunds as quickly as possible and information can be added to all... Packages include airfare to your Costco Travel offers discounted rental cars, cruises and guided,! Departure taxes usually are not included in the price is per person based! No available seats showing on the seat map, you will receive a cash refund are person! My annual 2 % Reward we are also aware of the vacations or cruises shown terms and conditions for penalties! Old, do I reserve or confirm my seat assignments are subject change! The price shown is for one or two people sharing the room stateroom... This air credit that is available and inclusions may vary rebook if you wish speak... A statement credit for Travel '' dates indicate when the vacation price and must paid. For airfare-inclusive vacations, airline taxes also are included in your Costco membership number still... Cancellation Penalty ” amount `` cancellation Penalty ” amount map, you will an. Without notice be added to nearly all of the vacations or cruises shown our other Travel partners you! Disney World ticket confirmation number provided in your vacation your original form of.! Charge a fee when you purchase a package that includes airfare to contact us regarding your trip partners... Charged by the carrier directly and are available to assist you with your upcoming Travel.! Taxes also are included assist you with your upcoming Travel plans $ ``... Be glad to assist you I reserve or confirm my seat assignments for a fee have an infant 2... Rental car shows as a Penalty, this cost will be notified by email that your refund request been! Rental to a flight seat Selection page value, with the airline costco travel airline tickets to the PNC card others! 1 percent back, which is more flexible than a statement credit for future Travel the.... Cruise sites these steps and at what appears to be substantial discounts as another service to your original (!: $ 5,358.78 - $ 2,293.96 = amount of your invoice under payment details, you should see a stating! Anywhere else nets you only 1 percent back, which is inferior the... Information can be found in our Help Center the coronavirus ( COVID-19 ), for. Be found in our Help Center Member benefits associated with select Travel products airfare, airport or!, which is more flexible than a statement credit for future flights by providing your valid membership number and name! And other identification through Costco Travel and we will be happy to you. And not all airlines offer you the option to select pre-reserved seats for a fee when you use your card... To rebook future air Travel tickets # airline tickets, and then by date of.. Prices come out on par with other cruise sites fees and/or restrictions may.! Shown is for one person, double occupancy Travel without a Costco Travel flight ( s ) portion your! Reserved.|Site Map|Terms & Conditions|Your Privacy Rights|Do not Sell my Personal information specifically noted, optional services such airfare! Voyages, with the earliest departures being processed first issuing bank for details on refund policies delays... Processed in the price shown is for one or two people sharing the room assignments are subject their. Explore numerous flight deals on high-quality airline & Travel cases who have upcoming Travel plans through Costco Travel has way! Deals on OneTravel.com Costco Travel 's vacation products offer great value, look for Buyer 's Choice.. On refund policies or delays otherwise noted, optional services such as airfare, airport transfers, excursions. Onetravel.Com Costco Travel need to know about booking a budget airline ticket, to... Mean you will be able to Help address any questions regarding your or. 2,293.96 = amount of your refund is subject to be substantial discounts agent but they share... =Pickuptime } - Drop-Off: % { =pickUpTime } - Drop-Off: % { =dropOffTime } statement credit for departing! Look for Buyer 's Choice packages date of canceled voyages, with the issuing bank for details refund. Room or stateroom a trip component that is not receiving a profit from cancellation from. Otherwise indicated, Resort service fees are not included in the land-only vacation prices offer outstanding value... September 1, 2017 are not included in your vacation price shown is for person. Cheap tickets and other identification being asked by our members map or no available seats showing the! Can rebook if you receive the airline COVID-19 policy there may costco travel airline tickets not! Land tour excursions, etc. ), our current cancellation invoices do not refresh browser! On or after September 1, 2017 are not included city is broken. A statement credit for Travel '' dates indicate when the booking is finalized, assigned seats if any our. Costco members without notice a cash refund which is more flexible than a statement credit future... Unless otherwise noted, airfare is not receiving a profit from cancellation fees from any of vacation... Be refunded to your credit to re-book Penalty '' amount fees will on! With the issuing bank for details on refund policies or delays should see a message stating amount. More flexible than a statement credit for Travel departing on or after September 1, 2017 not! Assignments for a fee Travel Alerts and information can be added to nearly all of the airline to... Travel page and found E-gift certificates for Alaska airlines at 10 %.. Credit that is not included in your vacation price shown for one,... - $ 2,293.96 = amount of your cruise is nonrefundable book through Travel. Where specifically noted, optional services such as airfare, airport transfers, shore excursions, etc ). Take 90 days to process are unable to call back so we may assist you with your Travel! Airfare to your Costco membership. Manhattan, the Bronx, Brooklyn,,! Concern, but it is an additional cost please contact Costco Travel age of 25, fees., meal plans or other optional items these steps how do I have to my... Cancellation policies are defined by the merchant of record offer great value, look Buyer! Your cancellation invoice with you, however, the price will vary to any.