Bear in mind that it could take a very long time to receive it, but if you want, you can ask for it: Although requesting a refund online is the preferred method, it can be a time-consuming experience since it may take a while before you hear back from the company. How to get a refund. Refund of money. I list the names, numbers and email addresses of the Greyhound executives on my consumer advocacy site. 400 runaway kids get a free Greyhound ride home every year thanks to National Runaway Safeline, one of our charitable organizations. Ticket Refund and Exchanges. If you do it, with less than 72 hours, the company allows only you to rebook your ticket. BAGGAGE RULES. Greyhound reviews (www.greyhound.com): Wheres my bus. To reset your password please complete the following security questions (not case sensitive). This can also be your reservation number if you chose to reserve online and pay with cash. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. Search. Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: Have used only one half of a round-trip ticket (if the return part of the ticket is completely unused, you’ll get the remaining half of the ticket refunded), Asked for a refund before the travel date of your original ticket, You have already used both halves of the round-trip ticket. Busbud helps you find the best price and route option for you. To save yourself the trip to the station, you can also contact the merchant via DoNotPay and ask for your money back. I'm having to cancel because of unforeseen circumstances. Founded in 1914, Greyhound Lines, Inc. is the largest provider of intercity bus transportation, serving thousands of destinations across North America with a … For feedback, questions or anything else: Create an account to earn points on every trip and manage your bookings online. If you bought a Flexible fare you can refund or exchange your ticket for free. Our team will contact the. “Your odds are much better of changing the date or repurposing the ticket,” says Andrew Weinberger, a frequent air traveler who works for a real estate company in New York. I contacted Greyhound in your behalf. Before you email us, you can check if you're eligible for a refund … It can take even longer than that, so do not be surprised if you have not received your refund by that time. Refunds are not permitted where a passenger failed to check-in within the allocated time (30 minutes prior to departure time). For extra journey protection from the San Francisco Bay Space and past, observe us on TripAdvisor. Please enable them to search schedules and experience the full benefits of Greyhound.com. Confirmation # Email Address Be sure to enter the email address used to purchase the ticket(s) Only refundable tickets will be refunded. The process is simple and will take less than two minutes of your time. The link has expired - don't worry, click to resent a new click.

(The reasons being listed in the policy.) Buying a ticket for someone else. You need to make the exchange or refund request before the travel date of your original ticket. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. To save yourself the trip to the station, you can also contact the merchant via DoNotPay and ask for your money back. Box 6 6 0 6 9 1, MS 470P.O. Greyhound will issue refunds only for flexible fare tickets, as long as you have not used the ticket. Enter your email and we'll send over your details. Leaving from. Your refund request is submitted before the travel date of your original ticket. Our fare options and inclusions. Check out our discount options. How to Request a Greyhound Refund With DoNotPay. I was planning on taking a round-trip on the Greyhound next Sunday, and have just been informed that it's not going to work out. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. You can also purchase your travel on the phone by contacting our friendly customer service team on 1300 473 946; at our Travel Centres; from an accredited agent; and directly … If the event you have booked is cancelled, rescheduled or has changed location, you are entitled to a refund of at least the face value of the ticket. Valid for 24 hours. Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for … She paid $185 for the trip, and they offered her $50. BUS TRACKER: MANAGE YOUR TRIP: TERMS AND CONDITIONS: By continuing to use this site, you agree to the use of cookies by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send … The following fares are available at Greyhound stations and other authorized ticket locations. From popular places to travel, to how to working holiday, and our get you there guarantee, this handy page will help you get the info you need when travelling on a Greyhound Australia coach. For information call 087 352 0352. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. Greyhounds fans, The following information follow-ups a previous update made by the team for Season Ticket Holders on October 29th. Types of bus fares. We were going to use them to go tomorrow at 8 in the morning, they are round trip tickets, and we selected the refundable option, so I'm wondering if I can still get them refunded? Greyhound will issue refunds only for flexible fare tickets, as long as you have not used the ticket. ">Appeal Parking Tickets in Any City. Greyhound will not approve a request for the ticket refund if the bus is late. Call Greyhound at this number to request an exchange: 1-214-849-8966 . If you fail to do so, you won’t be able to receive a refund for the discount at a later date. Ticket refunds will be provided for members of our Armed Forces on orders, in the event of death and, in some cases, illness and jury duty. Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: Flexible tickets are refundable Other fares are non-refundable In the event of any cancellation of the advance booking being less than 72 hours or greater than 12 hours prior to departure time no refund will be allowed and only a travel voucher valid for 6 months will be permitted or a re-booking subject to a cancellation or re-booking fee of 50% of the original ticket … If you need any additional information, you can call 001 214-849-8100. , and you will get in touch with any customer service in no time. How to Apply for a Greyhound Refund Fast and Easy. And how do I get them refunded? The ticket has not been used. How do I receive a refund? or copy of ETM ticket and detail their grievance / reasons for refund claim. This is why the company offers you a way to. How do I receive a refund? A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. Greyhound has 1700 motor coaches serving the USA, Canada, and Mexico. Can I Request a Greyhound Refund for a Late Bus? I wrote a letter to Greyhound asking for a refund, and followed up a month later. Let’s take a closer look at Greyhound refund policy and discover everything you need to know about getting your mone English Help; Sign in. You can use either your email or Road Rewards Member ID number to sign in. Refundable tickets may be refunded with the original form of payment at the location at which the ticket was sold. Later, Erica contacted Greyhound for … If your request for a full refund fails, ask for the taxes you paid when you purchased your airline ticket. Traffic, different weather conditions, and unforeseen mechanical problems with their busses can influence their arrival and departure times. On 3/13 I purchased 2 Non-Refundable Greyhound tickets to the Dallas Metroplex to buy a car. We are going to be driven by my uncle instead of going on the bus. The contact number is . Trailways will in some cases refund change fees and tickets. We will send you a link to reset your password to the below email, or simply click to answer your security questions. To apply for a refund, you first need to check if you are eligible. You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). It agreed to refund your ticket and canopy your lodge prices. Owned by FirstGroup plc, Greyhound is the leading transport operator in the United Kingdom and North America. UPDATED: Greyhound Stood Me Up And Won't Refund My Ticket. In order to get your Greyhound refund, the process is very simple. Please don't forget to check your junk email folder, in case our reply email gets in there by accident. I contacted Greyhound on your behalf. To apply for a refund online, you need to: To request a Greyhound bus ticket refund in-person, you need to go to your nearest bus station and do the following: Going to the bus station for something you can take care of on your phone is a waste of time and energy. Here, they waited over seven hours for a transfer ticket to New York — their original destination, and were given a $7 food voucher. That would be awesome. Things you can do when exchanging a ticket are that: If you go to our website, you can see that DoNotPay offers a variety of services. How Long Do Current U.S. Laws Grant Copyright Protection? New Jersey's Resort City with Something for Everyone. If you missed it, and ... 30 Greyhound Graduates Attending NHL Training Camps . Send all refund … This is why the company offers you a way to check the status and location of your bus. This applies to all tickets, including Driven Rewards award tickets, and promotional fares. Choosing to request a refund by mail could slow things down and make the process much longer than it should be. If you bought other fares, you’d need to pay a $20 change fee and make the changes prior to your date of departure. Greyhound. Founded in 1914, Greyhound is currently one of the world’s biggest providers of intercity bus transportation. Ticket refund. If you do not want to wait on hold when reaching out for customer service, DoNotPay can do that for you. Pre-purchase parking near our locations to save a bundle. I already bought the Greyhound ticket at a higher price, but I just learned of a lower fare available. You can get only a refund in the following conditions: Flexible (refundable) fare is purchased The ticket isn’t used, or only one half of the ticket is unused We will solve this issue within 24 hours. The ticket seller is responsible for giving you a refund for tickets to a cancelled event. Contact Greyhound. You'll either be able to get a full refund or exchange your ticket, exchange fees may apply. You can ask for a cash refund for your Greyhound ticket, or you can exchange it. How to contact Greyhound about your delay. The refund time can vary, and it can take from four to six weeks. - free bus ticket anywhere Greyhound has a stop or station! Bear in mind that it could take a very long time to receive it, but if you want, you can ask for it: To apply for a refund online, you need to: How to Request a Greyhound Refund In-Person, Have the reference number from the confirmation email with you, Provide the reference number to the clerk, Wait for the clerk to print out the tickets, Provide two signatures to complete the application. Pre-purchase parking near our locations to save a bundle. Open it in your web browser, and you will get in touch with any customer service in no time. 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